Consumers who are in trouble or get loss in buying goods or services from business operator in Thailand may receive counseling services at OCPB Hot line 1166 or at the following phone numbers:
Legal Affairs and litigation Bureau: 66-2143-0352
Consumer Protection Division on Advertising: 66-2143-0395
Consumer Protection Division on Contracting: 66-2143-0375
Consumers themselves may also receive consulting services or recommendations at the office of the Consumer Protection Board (OCPB).
The people can get information on consumer protection on the internet at : www.ocpb.go.th